Returns & Exchanges
At Gallery Canada, we want you to love your home decor, which is why we offer a 30-day return policy on most items in their original condition. Please note that custom furniture and final sale items are not eligible for exchange or refund.
Initiate Your Request
Log into your account or visit our returns portal with your order number and postal code to start the process.
Prepare the Item
Carefully repackage your items in their original packaging, ensuring all hardware and assembly instructions are included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized shipping carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
